We know that money worries can be all-consuming.
The Financial Welfare Rights team offer specialised support to people who have been diagnosed with cancer. This includes helping people maximise their income, reduce expenditure, access entitlement, and offering advice on issues related to healthcare costs. For nearly 20 years, we have been supporting people affected by cancer, as well as patients referred to us by Dorothy House Hospice Care for those facing cancer or other life-limiting conditions.
Our help is free and available to people living in Bath and North East Somerset, Wiltshire (excluding people who are being treated at Salisbury District Hospital) and Somerset (the area previously covered by Mendip District Council). If you live outside these areas but are being treated at Royal United Hospital (RUH) Bath we will also support you.
We work with our referral partners at the RUH and Dorothy House.
“I can now focus on my treatment and no longer have to worry about money”
How we help
Getting to know your unique circumstances is key to meeting your needs. We will meet with you, either in your home, over video or on the phone, to:
- Make sense of your financial situation
- Advise you on your statutory entitlements, available grants, etc
- Show you how to access financial support
- Support you to make any benefits applications
After understanding your situation, we will work with you on your next steps. A dedicated Financial Wellbeing Advisor will be your single point of contact. They will stay in close contact to support you and update you on the progress of any claim.
Who we help
We can help those who:
- Are being treated at the RUH and receiving active treatment or are about to start treatment
- Have cancer or a life-limiting condition and are supported by Dorothy House
- Are carers for someone with cancer (this includes children in caring roles)
- Have been bereaved as a result of cancer
What we aim for
We’ll work with you to find ways to afford access to your treatment, stay warm at home, and support you with any worries you might have about paying your bills.
“When I was referred to your service I felt as though I was hurtling towards disaster when along came the Macmillan parachute and I glided safely to the ground and can now focus on my treatment and no longer worry about money. Your team really are life-savers.”
Our team of advisors are Macmillan’s highest-performing income maximisation team nationally.
The Citizens Advice website has more information about the value of financial wellbeing support in cancer care.
The Financial Welfare Rights Service is funded by:
Contact us:
01225 303 819
admin-health@cab-banes.org
Monday to Friday, 9am – 5pm
Please note that in-person or home visits are by appointment only.
