We can help you:
- Check if you’re entitled to receive benefits and how much
- Help you claim benefits, either on paper or online
- Help you with self-assessment and review forms
- Help you challenge decisions
Each year we help roughly 8,500 people with their benefits issues. Each person we help receives on average they an income gain of £650.
DWP form-filling appointments
Due to high demand, we have a limited number of appointments available. Although we have a waiting list, we do from time to time need to close it once our capacity has been reached. We appreciate this can be frustrating, but we’ll contact you if a suitable appointment becomes available. Please be aware that the wait for an appointment may be several weeks.
Benefits advice first steps
To help you, we need to know:
- Who is in your household / who you live with
- What income you have (for example, from wages, pensions, etc)
- How much your rent or mortgage is
- How much your council tax bill is
- Whether anyone has any health issues
- How much you pay for any childcare
If you have a health problem or you’re a carer, we need to know:
- What medical issues there are
- How they affect what you or they can do in normal life
- If you regularly look after someone else.
If you have issues related to debt, we offer debt advice.
Contact our adviceline for general enquiries about benefits
If you have a general query related to debt, you can contact our adviceline for free on 0808 278 7897 (Monday to Friday, 9.30am – 2.30pm)
You can also contact our Welfare Rights Service that helps people who have been diagnosed with cancer.
