This website aims to comply with Web Content Accessibility Guidelines 2.1 AA standard.
We want as many people as possible to be able to use this website. You should be able to:
- Easily understand our content
- View images and multimedia, including videos, animations and audio
- Read text with good colour contrast
- Skip to main content using a keyboard
You can find advice on making your device easier to use on the AbilityNet website.
Feedback and reporting accessibility issues
Please contact us if you need information on this website in a different format, such as large print, easy read, audio recording or braille, or if there are any accessibility issues with this site.
Enforcement
The Equality and Human Rights Commission is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’ve made a complaint to us related to accessibility and are unhappy with how we’ve responded, please contact the Equality Advisory and Support Service.
Accessibility when contacting us by phone or visiting in person
We provide a textphone service for people who can’t hear or speak on the phone. You can find out more about textphone on the Relay UK website.
For in-person visits, our Bath (Manvers Street) and Keynsham offices have audio induction loops.
Contact us if you need to arrange a British Sign Language (BSL) interpreter before your visit.
